Terms & Conditions
Delivery Times
All our products are intricately hand made with love and care, our general processing times for all orders is 3-10 working days in the UK & Ireland and 10-20 working days Worldwide. We do not ship our products on weekends, bank holidays or specified closed dates. Please note that there may be delays with shipping between weekends and international bank holidays.
Lost/Undelivered items
It is critically important that the full delivery address is entered correctly including the correct postcode especially for international shipping addresses. Our parcel carriers will not consider compensation for items lost unless the delivery address and postcode are 100% correct. Naturals for the Naturals cannot be held responsible for items lost where an incorrect delivery address has been provided.
Postage & Packaging Rates
UK & Ireland - from £5.99
Europe - from 14.99
USA - from £19.99
Africa - from £23.99
Canada - from £22.99
Carribbean and all other countries - from £23.99
Payments
The payment must be made online by the Purchaser when placing the order. At no stage may the sums paid be considered to be advances or down payments.
The Purchaser may use the following means of payment to settle his order: PAYPAL, VISA, MASTERCARD and AMERICAN EXPRESS.
We accept a maximum of £1000 per order, if you would like to make a bigger order please contact us by filling our contact form.
Products
The photographs, graphics and descriptions of the products proposed for sale are for informative purposes only and are in no way binding for the vendor. Due to lighting colors may vary to the actual product and bottle containers may vary upon receipt.
Returns
It is Naturals for the Naturals intention to satisfy our customers. For this reason, we will gladly issue an exchange or a full refund for any unopened merchandise that is returned within 14 days of the date of receipt. All items must be unopened and in a saleable condition.
We cannot offer exchanges or refunds on any opened or used products.
You are responsible for the goods and postage costs until they reach us, so make sure items are properly packed so that they don't reach us damaged.
Upon receiving the returned item in it's original condition, a confirmation email will be sent to you detailing the issue of your refund. Refunds may take 4-5 working days to be credited into your account depending on your bank.
To organise an exchange or a refund, Use our contact page here: Contact or send back to:
Naturalsforthenaturals
Unit 19137, Courier Point,
13 Freeland Park, Wareham Road,
Poole, Dorset,
BH16 6FH,
UK.
Custom Duty
In the case of international orders, some countries may charge a custom duty, please note that it is not Naturals for the Naturals' responsibility to pay custom duty incurred from your country of residence. Items returned back to us due to failure to pay custom duty by you the customer, will not be refunded.
All our products are intricately hand made with love and care, our general processing times for all orders is 3-10 working days in the UK & Ireland and 10-20 working days Worldwide. We do not ship our products on weekends, bank holidays or specified closed dates. Please note that there may be delays with shipping between weekends and international bank holidays.
Lost/Undelivered items
It is critically important that the full delivery address is entered correctly including the correct postcode especially for international shipping addresses. Our parcel carriers will not consider compensation for items lost unless the delivery address and postcode are 100% correct. Naturals for the Naturals cannot be held responsible for items lost where an incorrect delivery address has been provided.
Postage & Packaging Rates
UK & Ireland - from £5.99
Europe - from 14.99
USA - from £19.99
Africa - from £23.99
Canada - from £22.99
Carribbean and all other countries - from £23.99
Payments
The payment must be made online by the Purchaser when placing the order. At no stage may the sums paid be considered to be advances or down payments.
The Purchaser may use the following means of payment to settle his order: PAYPAL, VISA, MASTERCARD and AMERICAN EXPRESS.
We accept a maximum of £1000 per order, if you would like to make a bigger order please contact us by filling our contact form.
Products
The photographs, graphics and descriptions of the products proposed for sale are for informative purposes only and are in no way binding for the vendor. Due to lighting colors may vary to the actual product and bottle containers may vary upon receipt.
Returns
It is Naturals for the Naturals intention to satisfy our customers. For this reason, we will gladly issue an exchange or a full refund for any unopened merchandise that is returned within 14 days of the date of receipt. All items must be unopened and in a saleable condition.
We cannot offer exchanges or refunds on any opened or used products.
You are responsible for the goods and postage costs until they reach us, so make sure items are properly packed so that they don't reach us damaged.
Upon receiving the returned item in it's original condition, a confirmation email will be sent to you detailing the issue of your refund. Refunds may take 4-5 working days to be credited into your account depending on your bank.
To organise an exchange or a refund, Use our contact page here: Contact or send back to:
Naturalsforthenaturals
Unit 19137, Courier Point,
13 Freeland Park, Wareham Road,
Poole, Dorset,
BH16 6FH,
UK.
Custom Duty
In the case of international orders, some countries may charge a custom duty, please note that it is not Naturals for the Naturals' responsibility to pay custom duty incurred from your country of residence. Items returned back to us due to failure to pay custom duty by you the customer, will not be refunded.